Third Party Claims Administration

MSM Claims Management operates a third party claims administration service from the Melbourne office.
 
We handle marine, motor, property and liability claims.
 
Our clients include some of the largest manufacturing and service companies in Australia with thousand of claims handled each year. Most clients have been with us since we started in business in 2000. We pride ourselves on reducing the average claims cost while working with our clients to minimise the frequency of losses each year.
 
We have in place:
  • Quality electronic systems
  • Experienced, long-term staff
  • High quality reporting and management systems
  • Electronic funds transfer for payment
  • High quality customer service standards
  • Risk management support
What separates us from our competitors? – we offer a boutique service where we are not looking for a large number of clients but instead want to build a long-term relationship where service is paramount and each party values the partnership.